Privacy Policy

1. Data Controller

The controller of your personal data is:

ALI KAYA
Address: Fevzi Cakmak Yeni District, Yavuzeli Street 158, Gaziantep 27970
E-mail: info@alikayatransfers.com
Tel.: +090 542 307 82 76

2. Personal Data We Collect

When using our website and services, we may collect and process the following personal data:

  • full name,

  • contact details (phone number, e-mail address),

  • booking details (pick-up location, destination, date and time),

  • billing and payment information,

  • information provided during communication (phone, e-mail, contact form).

3. Purpose of Processing

We process personal data for the following purposes:

  • managing bookings and providing transfer services,

  • issuing invoices and accounting documents,

  • communication with customers,

  • fulfilling legal obligations,

  • improving our services and protecting our legal rights.

4. Legal Basis

We process your data based on:

  • performance of a contract (booking and execution of transfer),

  • compliance with legal obligations (accounting and tax records),

  • legitimate interest (protection of rights and property),

  • your consent (e.g. for receiving newsletters).

5. Data Retention

We keep your personal data only for as long as necessary for the purpose it was collected:

  • booking details: 5 years,

  • accounting documents: according to statutory deadlines,

  • consent-based data: until consent is withdrawn.

6. Data Sharing

Your personal data may be shared with:

  • our contractual partners (e.g. drivers providing transfer services),

  • IT, hosting and software service providers,

  • accounting and tax advisors,

  • public authorities where required by law.

7. International Data Transfers

Data may be processed outside the EU, always with adequate safeguards to ensure protection in line with applicable legislation.

8. Your Rights

As a data subject, you have the right to:

  • access your personal data,

  • rectify or update your data,

  • request erasure (“right to be forgotten”),

  • restrict processing,

  • request data portability,

  • object to processing,

  • withdraw your consent at any time.

You can exercise these rights by contacting us at: info@alikayatransfers.com.

9. Data Security

We implement appropriate technical and organizational measures to ensure that your personal data is protected against loss, misuse, and unauthorized access.

10. Cookies

Our website may use cookies to enhance user experience and for analytical purposes. You can manage or disable cookies in your browser settings.

11. Changes to this Privacy Policy

We may update this Privacy Policy from time to time. The latest version is always available on our website.

Last update: September 14, 2025

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